It is the policy of AdipoGen Life Sciences and its global subsidiaries and affiliates to respect Personal Information, including Sensitive Personal Information, which is collected or maintained by or on behalf of AdipoGen Life Sciences.
The use of the Internet pages of AdipoGen Life Sciences (https://adipogen.com and https://newsletter-adipogen.com) is possible without any indication of Personal Information; however, if a user wants to use special services via our website, processing of Personal Information could become necessary. If the processing of Personal Information is necessary and there is no statutory basis for such processing, we generally obtain consent from the user. The processing of Personal Information shall always be in line with the General Data Protection Regulation (GDPR) in the EU, and in accordance with the country-specific data protection regulations applicable to AdipoGen Life Sciences. By means of this data protection declaration, our enterprise would like to inform the public of the nature, scope, and purpose of the Personal Information we collect, use, and process, and of the rights to which they are entitled.
As the controller, AdipoGen Life Sciences has implemented numerous technical and organizational measures to ensure the most complete protection of Personal Information processed through this website. However, internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every user is free to transfer Personal Information to us via alternative means, e.g. by telephone.
According to law, our data protection declaration should be legible and understandable for the public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
"Personal Information" means any information relating to an identified or identifiable natural person (user). An identifiable natural person can be identified through an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. Personal Information does not include aggregate data that have been divorced from identifiable characteristics.
“Processing” is any operation or set of operations which is performed on Personal Information or on sets of Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. Restriction of processing is the marking of stored Personal Information with the aim of limiting its processing in the future.
“Third party” is a natural or legal person, public authority, agency or body other than the user, controller/company, processor, and persons who, under the direct authority of the controller/company, are authorized to process Personal Information of the user. Third parties include hosting companies such as Cyon (Website Hosting), Siteground, and Acymailing (e-Newsletter Service Hosting). All hosting is performed in accordance with the highest security regulations.
“Consent” is any freely given, specific, informed, and unambiguous indication of the user's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Information relating to him or her.
2. Responsible Contact
Phone: +41 61 926 60 40
3. Collection of General Data
The website of AdipoGen Life Sciences collects a series of general data and information when a user or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the internet site, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using this general data and information, AdipoGen Life Sciences does not draw any conclusions about the user. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, AdipoGen Life Sciences analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the Personal Information we process. The anonymous data of the server log files are stored separately from all Personal Information provided by a user.
4. Collection of Your Personal Information
AdipoGen Life Sciences asks users to provide Personal Information to enable better ways to serve. We may collect Personal Information in the following ways: website through networks; hardcopy contract; fax; telephone; among others. We only collect Personal Information that is necessary and allows us to serve you by processing orders, inquiries, and sending products or product updates.
5. Use of Your Personal Information
AdipoGen Life Sciences may use Personal Information to operate and improve its sites and services. These uses may include: verifying users; processing transactions; making the sites or services easier to use by eliminating the need to repeatedly enter the same information; performing analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to users’ interests and preferences.
The user may, at any time, prevent the setting of cookies through our website. Most browsers allow you to refuse to accept cookies and to delete cookies. You can obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (IE);
(e) https://support.apple.com/kb/PH21411 (Safari);
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. If the user deactivates the setting of cookies in the internet browser used, the functions of our website may not be entirely usable.
7. Registration on our website
The user has the possibility to register on the AdipoGen Life Sciences website with the indication of Personal Information. Which Personal Information is transmitted is determined by the respective input mask used for the registration. The Personal Information entered by the user is collected and stored exclusively for internal use, and for its own purposes. AdipoGen Life Sciences may request to transfer Personal Information to one or more processors (e.g. parcel service).
By registering on the website of the controller, the IP address—assigned by the internet service provider (ISP) and used by the user—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the user, with the voluntary indication of Personal Information, is intended to enable AdipoGen Life Sciences to offer contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the Personal Information specified during the registration at any time, or to have it completely deleted. AdipoGen Life Sciences shall, at any time, provide information upon request to each user as to what Personal Information is stored about the user, and shall correct or erase Personal Information at the request or indication of the user, insofar as there are no statutory storage obligations.
Subscription to our e-Newsletters
On AdipoGen Life Sciences website, users are given the opportunity to subscribe to our e-Newsletter. The input mask used for this purpose determines what Personal Information is transmitted, as well as when the e-Newsletter is ordered.
AdipoGen Life Sciences updates regularly by means of an e-Newsletter about new products, offers, and events. The e-Newsletter may only be received by users, subject if (1) the user has a valid e-mail address and (2) the user registers for the e-Newsletter.
A confirmation e-mail will be sent to the e-mail address registered by the user upon subscription, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address is the user authorized to receive the e-Newsletter. During the registration for the e-Newsletter, we also store the IP address of the computer system assigned by the internet service provider (ISP) and used by the user at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a user at a later date, and it therefore serves the aim of the legal protection of AdipoGen Life Sciences.
The Personal Information collected as part of a registration for the newsletter will only be used to send our e-Newsletter. In addition, subscribers to the e-Newsletter may be informed by e-mail, as long as this is necessary for the operation of the e-Newsletter service or a registration in question, as this could be the case in the event of modifications to the e-Newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of Personal Information collected by the e-Newsletter service to third parties. The subscription to our e-Newsletter may be terminated by the user at any time. The consent to the storage of Personal Information, which the user has given for shipping the e-Newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time by directly contacting AdipoGen Life Sciences.
e-Newsletters are sent to customers/users that have given their permission/consent through third party organizations to be contacted (in line with regulations) or who have signed a form in the past marking the wish to receive AdipoGen Life Sciences e-Newsletter.
AdipoGen Life Sciences adheres to the CAN SPAM Act legal requirements in the United States of America (USA) for sending out commercial email messages.
The e-Newsletter of AdipoGen Life Sciences contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, AdipoGen Life Sciences may see if and when an e-mail was opened by a user, and which links in the e-mail were called up by users. Such Personal Information collected in the tracking pixels contained in the e-Newsletters are stored and analyzed by AdipoGen Life Sciences in order to optimize the e-Newsletter, as well as to better adapt the content of future e-Newsletters to the interests of the users. This Personal Information will not be passed on to third parties and can be revoked by any time.
9. Contact possibility via the website
The website of AdipoGen Life Sciences contains information that enables a quick electronic contact to our company, as well as direct communication with us, which also includes a general address (e-mail address). If a user contacts us by e-mail or via a contact form, the Personal Information transmitted by the user is automatically stored. Such Personal Information transmitted on a voluntary basis by a user is stored for the purpose of processing or contacting the user. There is no transfer of this Personal Information to third parties.
10. Routine blocking of Personal Information
AdipoGen Life Sciences shall process and store the Personal Information of the user only for the period necessary to achieve the purpose of storage, or as far as this is granted by the legislators in laws or regulations subject to. Upon the termination of services, we discard any record with Personal Information as well as those provided to third parties. In any case required by commercial laws and regulations, Personal Information such as transactional and general data will be stored for the period specified by the law. If the storage purpose is not applicable, or if a storage period expires, the Personal Information is routinely blocked or erased in accordance with legal requirements.
11. Processing of Personal Information by Third Parties
12. Rights of the user
Users whose Personal Information is processed within the scope of this Privacy Statement have the following rights:
- to receive information on whether AdipoGen Life Sciences may save Personal Information and what form this Personal Information may take (which categories of data, recipients or categories of recipients, retention periods for Personal Information or criteria governing retention periods)
- to receive a copy of the Personal Information
- to request the rectification of Personal Information if it is incorrect
- to request the deletion of Personal Information
- to request restrictions on processing Personal Information
- to receive Personal Information in a structured, accessible, and machine-readable format
- to submit an objection to processing, especially for the purpose of direct advertising
If we assert a predominant interest in the processing of personal data, you have nevertheless the right to object to the processing; provided, however, that your individual situation compares differently to that of other data subjects (right to object).
This could be the case, for example, if you are a person of public interest, or if processing increases the risk of you being harmed by third parties.
If you disagree with our response to your request, you have the right to file a complaint with a competent supervisory authority, for example, in your country of residence (right to appeal).
13. Legal Bases of Processing
The legal justification, upon which we base our processing of personal data, is stipulated in article 13(2)(a) Swiss Federal Data Protection Act FDPA (processing directly related to the conclusion, or the settlement, of a contract; corresponding to article 6(1)(b) GDPR; and article 13(1) FDPA (consent of the data subject or obligation to process by law) corresponding to article 6(1)(a) GDPR.
We reserve the right to store the first name and surname, postal address, and e-mail address of a data subject pursuant to article 13(1) FDPA (corresponding to article 6(1)(f) GDPR) if, based on misuse, non-payment or similar legitimate reasons, we refuse to conclude any future contracts with data subjects.
Furthermore, group entities may also process personal date pursuant to article 13(1) FDPA (corresponding to article 6(1)(f) GDPR).
14. Social Media and Google Plugins
There are components of Google Analytics (with the anonymizer function) integrated in this website. Google Analytics is a web analytics service, which is collecting, gathering, and analyzing data about the behavior of visitors on websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of internet advertising. The operating company of Google Analytics is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
There are components of Google AdWords integrated in this website. Google AdWords is a service for internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords. The operating company of Google Analytics (AdWords?) is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
The purpose of Google AdWords is the promotion of our website. If a user reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the user through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the user. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g, the shopping cart from an online shop system, were called up on our website. The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the user.
15. Credit Card Payment Methods: Authorize.net and Six Payment Services
There are components of Authorize.net integrated on this website (US store). Authorize.net is an online payment service provider, which allows purchases by credit card payments. The operating company of Authorize.net is Authorize.net, P.O. Box 8999, San Francisco, CA 94128, United States. For more information for the used plugin, see: https://store.paradoxlabs.com/magento2-authorize-net-cim-payment-module.html.
If the user selects “credit card payment” during the ordering process in our online shop as a payment option, the data of the user is automatically transmitted to Authorize.net. By selecting this payment option, the user agrees to this transmission of Personal Information required for the processing of the invoice, identity, and creditworthiness checks. The Personal Information transmitted to Authorize.net is usually first name, surname, and address. In particular, the exchange of payment information such as bank details, card number, date of validity, and CVC code of the user. The purpose of the transmission of the data is, in particular, the identification check, payment administration, and fraud prevention.
16. Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
17. COPPA (Children Online Privacy Protection Act)
When it comes to the collection of Personal Information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. AdipoGen does not knowingly collect any Personal Information from children under the age of 13 that require their parent's consent regarding Personal Information collection. They are also restricted from customer registration.
18. Disposal Procedures & Method
All Personal Information entered by customers during registration will be transferred and stored into the secured database. Data retained in the database will not be used other than for its sole purpose. As a responsible company, we do not use automatic decision-making or profiling. The criteria used to determine the period of storage of Personal Information is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract. AdipoGen Life Sciences uses technical means to completely remove any Personal Information in electronic data file format and make them permanently unrecoverable.
AdipoGen Life Sciences takes reasonable and appropriate precautions to protect Personal Information in its possession and control from loss, misuse, alteration, destruction, or unauthorized access or disclosure.
20. Dispute Resolution
AdipoGen Life Sciences is committed to resolving any disputes that may arise by internal investigation and resolution of the issue. Should AdipoGen Life Sciences’ efforts to resolve an issue be unsuccessful, AdipoGen Life Sciences will facilitate the resolution of such disputes including through the submission of disputes to an independent party.
21. Changes to this Privacy Statement: When we do update the privacy statement, we will also revise the "Last Updated" date at the bottom of this document. Any material changes to this privacy statement will also be posted on the AdipoGen web page (www.adipogen.com).
Last Updated: 23-May-2018